THE VIVATEC WEB INTERFACE
We automate processes – you save time
As an online retailer, you know how much work goes into processing orders and updating your inventory system. Greater efficiency helps your business succeed.
VWS automates recurring online retail processes, saving time and helping you stay in control, serve customers and grow sales.
Data capture & payment reconciliation
VWS automatically imports your order data from sales platforms, records it in your inventory system and reconciles payments with your payment providers.
Order fulfilment & customer service
Your customer receives tracking details and an invoice by email while the goods are picked and dispatched. All order data is stored centrally so your staff can access it when answering enquiries.
Planning & VAT
Stock quantities are updated automatically across all sales platforms. A central order overview makes sales analysis easier and helps you manage production, inventory and sales.
Product management & updates
Manage all your products centrally and distribute them to your sales platforms. Adding new products and updating existing ones is straightforward.
Cost transparency & breakdowns
Keep your finances clear, including international transactions. Each order has an itemised breakdown of fees, taxes and commissions, ready to review and pass to your external accounts team.
Security & support
Your data is stored in an SQL database within your local network rather than in the cloud. If you have questions, we explain how things work and provide ongoing support.
The core package
VivaTec Web Interface
VWS is the central component that controls all tools, modules and processes.
Order Management System
AMS supports order processing and product management.
Scan App
Software for order picking. Before creating shipping labels, you can check the address, select a different shipping method and specify the number of labels required.
VWS Features
Integrations
Connections to marketplaces and shop systems
Continuous communication with marketplaces and shop systems keeps product data, images, prices and stock levels up to date. Dispatched parcels are reported to the platforms with their tracking numbers.
- Import orders automatically
- Automatic invoice upload
- Stock synchronisation across platforms
for your multichannel strategy - List products on Amazon and other platforms
Modules
B2B module
The B2B module imports order files and creates orders for your standard picking process. It also supports dropshipping orders, where another retailer orders from you on behalf of its customers.
Point of sale module
This module supports counter sales. Scan products or select them manually from the product catalogue. It calculates totals, discounts and change, prints receipts and provides an end-of-day report showing takings by payment method.