Do you sell products in your online shop that are unsuitable for people under 18? An age-restriction label alone is often insufficient, as it does not establish who is actually placing the order.

DHL Ident-Check offers a solution to help prevent mail-order fraud. The parcel is handed directly to the recipient, with age and identity checks carried out at the door.

The additional information and service request must be sent to DHL, which takes time. VWS can now handle this task for you.

Mark the item in your online shop as restricted to customers aged 18 and over, and VWS handles the remaining steps. Our software automatically sends the necessary details, such as name, address and date of birth, to DHL and prints the appropriate shipping label, helping you avoid manual processing errors.

For more information about DHL Ident-Check, click here.